Privacy Policy

Last Updated: January 16, 2026

1. Introduction

Pipette.bio ("we," "our," or "us"), operated by Variome Analytics, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered bioinformatics platform at pipette.bio and app.pipette.bio (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect:

  • Name and email address
  • Institutional affiliation (optional)
  • Password (stored in encrypted form)
  • Profile information you choose to provide

2.2 Research Data

When you use our platform for analysis, we process:

  • Sequencing data files you upload (FASTQ, BAM, VCF, etc.)
  • Analysis parameters and configurations
  • Results and outputs generated by our pipelines
  • Conversation history with our AI agent

Important: We do not claim ownership of your research data. Your data remains yours.

2.3 Usage Information

We automatically collect:

  • Log data (IP address, browser type, pages visited, time spent)
  • Device information (operating system, device type)
  • Analytics data to improve our Service

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our Service
  • Process and execute your bioinformatics analyses
  • Communicate with you about your account and analyses
  • Send important notices and updates
  • Respond to your inquiries and support requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and security threats

4. Data Storage and Security

4.1 Where We Store Your Data

Your data is stored on secure Amazon Web Services (AWS) infrastructure in the United States. All data is encrypted at rest using AES-256 encryption and in transit using TLS 1.2+.

4.2 Data Retention

  • Analysis Data: Retained for 30 days after analysis completion, then automatically deleted unless you choose to archive it.
  • Account Data: Retained as long as your account is active. Upon account deletion, personal data is removed within 30 days.
  • Provenance Records: Retained to ensure reproducibility of your analyses.

4.3 Security Measures

We implement industry-standard security measures including:

  • Encryption at rest and in transit
  • Isolated compute environments for each analysis
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure deletion of temporary analysis files

5. Data Sharing and Disclosure

We do not sell your personal information or research data. We may share information only in these circumstances:

  • Service Providers: With trusted third parties who assist in operating our Service (e.g., cloud infrastructure providers), bound by confidentiality agreements.
  • Legal Requirements: When required by law, court order, or government request.
  • Safety: To protect the rights, property, or safety of Pipette.bio, our users, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.

6. AI and Large Language Models

Pipette.bio uses AI, including large language models (LLMs), to provide conversational bioinformatics analysis. Regarding AI processing:

  • Your conversation data may be processed by our AI systems to provide analysis recommendations.
  • We do not use your research data to train our AI models without explicit consent.
  • AI-generated analysis suggestions are provided as tools to assist your research, not as definitive conclusions.

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your account and associated data.
  • Export: Download your analysis results and data.
  • Opt-out: Unsubscribe from marketing communications.

To exercise these rights, contact us at info@pipette.bio.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze site traffic and usage
  • Improve our Service

You can control cookies through your browser settings, though some features may not function properly without them.

9. International Data Transfers

If you access our Service from outside the United States, your information may be transferred to and processed in the United States. By using our Service, you consent to such transfer and processing.

10. Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Variome Analytics
Email: info@pipette.bio
General Inquiries: info@pipette.bio